1. The email may have gone to your spam/junk folder, so check this first
2. If it's not there, ask for the email to be re-sent to you
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Verification email
After logging in, choose Resend Verification Email
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Password reset email
Click Forgotten your password?, enter your email address, and choose Request Password Reset.
Please note: If the platform displays the error message below, this means that your email is not registered or that it was entered incorrectly.
Tips:
- Add noreply@cambridge.org to your email safe senders list (or ask your school network administrator)
- The password reset link is valid for 60 minutes, while the verification email is valid for 24 hours after your request.